Dan and His Mother Doris: Senior Services

A simple phone call can go a long way.
That’s what Dan Shmilovitch discovered after JFSA starting playing an active role in his elderly mother’s life.
Doris had reached a point where every day tasks around the house were starting to get daunting. This was unsettling for both Doris and her family. Luckily, JFSA helped ease their concerns.

“Over time my mother has found herself to be less independent, which has been a challenge,” said Dan. “JFSA has made that transition less difficult.” Fiercely independent and wary of connecting with strangers, the 81-year-old was nervous about who she would be letting into her home.

But the staff at JFSA quickly proved that they would go above and beyond what’s required of them.
The agency knows the importance of consistency and tries to send the same staff to help Doris, which makes her feel more comfortable. Doris also always receives a phone call the night before from a staff member, who checks in to make sure there’s anything they should know prior to their visit.This human touch makes Doris feel at ease and, in turn, her family too.

“They genuinely care about my mother and how she’s doing and that her needs have been taken care of,” Dan said. “It’s obviously much more than just a job for them, there’s a genuine caring for the well-being of my mother.”

It’s the human touch that helps JFSA stand out amongst other care facilities. This is something that Dan, his family and most importantly, his mother, truly value.

“It’s been an important thing to myself and my family because we know there’s someone who comes in and makes sure she’s eating properly and if there’s something they notice that is a bit unusual then they let us know,” he said. “It’s much more than someone just stopping in, doing tasks and leaving. There’s a genuine connection there.”

To hear the full story told by Dan, click here.